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Operations and Supply Chain Management: A Guide to Efficiency and Growth
Introduction:
In today's fiercely competitive global marketplace, the efficiency and resilience of your operations and supply chain are no longer just advantageous – they're essential for survival. This comprehensive guide dives deep into the intertwined world of operations and supply chain management (SCM), exploring key concepts, strategies, and best practices to help your business optimize its performance and achieve sustainable growth. We'll uncover how a well-managed supply chain translates into increased profitability, enhanced customer satisfaction, and a significant competitive edge. Whether you're a seasoned professional or just starting to explore this critical field, this post will equip you with the knowledge you need to navigate the complexities of modern operations and supply chain management.
What is Operations and Supply Chain Management?
Operations management focuses on the internal processes of a business, encompassing everything from production and manufacturing to quality control and inventory management. Supply chain management, on the other hand, takes a broader perspective, encompassing the entire network of suppliers, manufacturers, distributors, and retailers involved in getting a product or service to the end consumer. Effective operations and supply chain management integrate these two areas, creating a seamless flow of goods and information from origin to consumption.
Key Components of a Successful Operations and Supply Chain Management System:
1. Strategic Planning: A robust SCM strategy aligns with overall business objectives. This involves forecasting demand, identifying key suppliers, selecting appropriate transportation modes, and establishing clear performance metrics.
2. Procurement and Sourcing: Efficient procurement involves selecting reliable suppliers, negotiating favorable terms, and managing supplier relationships. This includes risk mitigation strategies to ensure consistent supply, even in volatile markets.
3. Production and Manufacturing: This encompasses all activities involved in transforming raw materials into finished goods. Optimizing production processes, utilizing lean manufacturing principles, and implementing quality control measures are critical for efficiency.
4. Inventory Management: Balancing inventory levels to meet customer demand while minimizing storage costs is a crucial aspect of SCM. Effective inventory management techniques, like Just-in-Time (JIT) inventory, can significantly reduce waste and improve cash flow.
5. Logistics and Distribution: This involves the planning, implementation, and control of the physical movement of goods from the point of origin to the point of consumption. Choosing appropriate transportation methods, managing warehousing, and optimizing delivery routes are key considerations.
6. Customer Relationship Management (CRM): Strong customer relationships are fundamental to SCM success. Understanding customer needs, providing excellent service, and managing feedback loops contribute to long-term customer loyalty.
7. Technology Integration: Modern SCM relies heavily on technology. Enterprise Resource Planning (ERP) systems, supply chain visibility platforms, and data analytics tools provide real-time insights, optimize decision-making, and enhance overall efficiency.
Benefits of Effective Operations and Supply Chain Management:
Reduced Costs: Streamlined processes, optimized inventory, and efficient logistics lead to significant cost savings.
Improved Efficiency: Reduced waste, improved productivity, and faster turnaround times enhance overall efficiency.
Enhanced Customer Satisfaction: Reliable delivery, high-quality products, and responsive customer service build customer loyalty.
Increased Profitability: Cost reduction and improved efficiency directly translate to increased profitability.
Greater Agility and Responsiveness: A well-managed supply chain can adapt quickly to changing market conditions and customer demands.
Competitive Advantage: Superior operational efficiency and a robust supply chain give companies a competitive edge.
Challenges in Operations and Supply Chain Management:
Global Uncertainty: Geopolitical events, natural disasters, and economic fluctuations can disrupt supply chains.
Supply Chain Disruptions: Pandemics, unforeseen events, and supplier failures can cause significant delays and shortages.
Technology Adoption: Implementing and integrating new technologies can be challenging and costly.
Talent Acquisition and Retention: Finding and retaining skilled professionals in operations and supply chain management is crucial.
Sustainability Concerns: Increasing pressure to adopt environmentally friendly practices necessitates changes in supply chain operations.
Conclusion:
Mastering operations and supply chain management is no longer optional; it's a necessity for businesses aiming for long-term success. By implementing the strategies and best practices discussed in this post, companies can unlock significant improvements in efficiency, profitability, and customer satisfaction. Continuous improvement, adaptation to change, and a commitment to innovation are key to navigating the evolving landscape of modern operations and supply chain management.
FAQs:
1. What is the difference between operations management and supply chain management? Operations management focuses on internal processes within a company, while supply chain management encompasses the entire network of entities involved in getting a product to the consumer.
2. How can technology improve supply chain efficiency? Technology like ERP systems, data analytics, and AI can provide real-time visibility, optimize logistics, predict demand, and automate processes, leading to significant efficiency gains.
3. What are some key performance indicators (KPIs) for supply chain management? KPIs include on-time delivery rate, inventory turnover, order fulfillment cycle time, and customer satisfaction scores.
4. How can businesses mitigate supply chain risks? Risk mitigation strategies include diversifying suppliers, building strategic partnerships, implementing robust risk management processes, and maintaining sufficient safety stock.
5. What are some emerging trends in operations and supply chain management? Emerging trends include the rise of automation, the increasing use of artificial intelligence and machine learning, a focus on sustainability and ethical sourcing, and the growth of the digital supply chain.
| operations and supply chain management: Operations, Logistics and Supply Chain Management Henk Zijm, Matthias Klumpp, Alberto Regattieri, Sunderesh Heragu, 2018-08-29 This book provides an overview of important trends and developments in logistics and supply chain research, making them available to practitioners, while also serving as a point of reference for academicians. Operations and logistics are cornerstones of modern supply chains that in turn are essential for global business and economics. The composition, character and importance of supply chains and networks are rapidly changing, due to technological innovations such as Information and Communication Technologies, Sensors and Robotics, Internet of Things, and Additive Manufacturing, to name a few (often referred to as Industry 4.0). Societal developments such as environmental consciousness, urbanization or the optimal use of scarce resources are also impacting how supply chain networks are configured and operated. As a result, future supply chains will not just be assessed in terms of cost-effectiveness and speed, but also the need to satisfy agility, resilience and sustainability requirements. To face these challenges, an understanding of the basic as well as more advanced concepts and recent innovations is essential in building competitive and sustainable supply chains and, as part of that, logistics and operations. These span multiple disciplines and geographies, making them interdisciplinary and international. Therefore, this book contains contributions and views from a variety of experts from multiple countries, and combines management, engineering as well as basic information technology and social concepts. In particular, it aims to: provide a comprehensive guide for all relevant and major logistics, operations, and supply chain management topics in teaching and business practice address three levels of expertise, i.e., concepts and principles at a basic (undergraduate, BS) level, more advanced topics at a graduate level (MS), and finally recent (state-of-the-art) developments at a research level. In particular the latter serve to present a window on current and future (potential) logistics innovations in the different thematic fields for both researchers and top business practitioners integrate a textbook approach with matching case studies for effective teaching and learning discuss multiple international perspectives in order to represent adequately the true global nature of operations, logistics and supply chains. |
| operations and supply chain management: Introduction to Operations and Supply Chain Management Cecil B. Bozarth, Robert B. Handfield, 2015-01-06 NOTE: MyOMLab does not come packaged with this content. If you would like to purchase both the physical text and M yOMLab search for ISBN-10: 0134111079/ISBN-13: 9780134111070. That package includes ISBN-10: 0133871770 /ISBN-13: 9780133871777 and ISBN-10: 0133885569/ISBN-13: 9780133885569. For courses in Operations and Supply Chain Management. An Integrated Approach to Operations and Supply Chain Management Introduction to Operations and Supply Chain Management is an integrated, comprehensive introduction to both Operations and Supply chain management topics. The text remains engaging and brief while integrating all of the major concepts of both subjects in one cohesive source. The Fourth Edition contains updated chapter content and thorough coverage of analytical tools and techniques that apply to Operations and Supply Chain Management. Introduction to Operations and Supply Chain Management explores two essential, introductory business subjects in an interesting and relatable manner by providing students with real world examples and easy-to-understand material. |
| operations and supply chain management: Operations and Supply Chain Management for MBAs Jack R. Meredith, Scott M. Shafer, 2019-09-11 The seventh edition of Operations and Supply Chain Management for MBAs is the definitive introduction to the fundamental concepts of supply chain and operations management. Designed specifically to meet the needs of MBA students, this market-leading book offers clear presentation of topics such process planning and design, capacity and location planning, schedule and inventory management, and enterprise resource planning. A strategic, conceptual approach helps readers comprehend the contemporary issues they will soon be facing in industry. This concisely-formatted volume enables instructors to customize their courses for the unique requirements of MBA programs. Each chapter integrates material directly into the textrather than sidebars, highlights, and other pedagogical devicesto achieve a smooth, easy-to-read narrative flow. Carefully selected questions prompt discussions that complement the mature, more experienced nature of MBA students, while case studies and supplementary materials illustrate key concepts and practices. Topics such as outsourcing and global sourcing, the role of information technology, and global competitiveness strategies assist students to understand working and competing in the globalized economy. |
| operations and supply chain management: Managing Supply Chain Operations Lei Lei, Leonardo Decandia, Rosa Oppenheim, Yao Zhao, 2017-03-20 'This book is suitable for courses at the MBA core level, PGDIBO students who are pursuing International Business at PG level, MS in supply chain management level, upper undergraduate level, and also suitable for executive education. The book is very constructive for managers involved in creating, optimizing or redesigning a supply chain. Readers after reading would unquestionably have say to, the supply chain decision-making process and build academic orientation in logistics.'Global Journal of Enterprise Information SystemThis book, developed in collaboration with the Rutgers Center for Supply Chain Management and based upon research projects conducted with over 100 participating corporations, combines theory and practice in presenting the concepts necessary for strategic implementation of supply chain management techniques in a global environment. Coauthored by top teaching and research faculty and a senior industry executive, this academic/industry partnership ensures the relevance of the text in terms of both practical application and academic rigor.This book introduces students to the key drivers of supply chain performance, including demand forecasting, sales and operations planning, inventory control, capacity analysis, transportation models, supply chain integration, and project management and risk analysis. It is enhanced by real-life examples and case studies as well as strategies from best practices and a focus on social and economic impact. The content reaches beyond a traditional operations management text and draws on the extensive experience of the authors conducting industry projects through the Rutgers Center for Supply Chain Management. The input of senior business executives has been an invaluable asset in presenting a balanced knowledge of both quantitative models and qualitative insights.This book is suitable for courses at the MBA core level, MS in supply chain management level, upper undergraduate level, and also suitable for executive education. |
| operations and supply chain management: Operations and Supply Management F. Robert Jacobs, 2010 |
| operations and supply chain management: Introduction to Operations and Supply Chain Management Cecil C. Bozarth, Robert B. Handfield, 2006 This student supplement explores Linear Programming, Queing, and Simulation. Contains corresponding end of chapter material for instructors. Supplement packaged with the Bozarth/Handfield text for free. |
| operations and supply chain management: Operations and Supply Chain Management Essentials You Always Wanted To Know Vibrant Publishers, Ashley McDonough, 2019-10-10 After reading this book, you will be able to answer the following questions: I. What is Operations and Supply Chain Management and why is it important? ii. What are the key functions within this field, and how do they interact with one another and the broader business? iii. What are the responsibilities and decisions that managers in each functional area think about? iv. How will disruptions in the Supply Chain impact the business world and our lives going forward? v. What are the practical applications of the knowledge gained around Supply Chain Operations? Have you ever wondered what your peers meant by “Supply Chain” or “Operations”, or why either of these fields matter? What about people that work in these roles – what do they actually do? In Operations and Supply Chain Management Essentials You Always Wanted to Know these questions will be answered, and more. This practical, yet simple, guide uses a hypothetical company and the consumer product they make, to explain how the various functions within the Supply Chain intertwine and contribute to bring a finished product to life for consumers in the market. You don’t need a management background to understand our story of how new demands, changing preferences, and unforeseen circumstances force this fictional company to adapt in order to survive. By posing questions that Supply Chain Operations Manager’s face, you will start to think like a Supply Chain Operations professional, whether it be in professional or personal applications. You may not be inspired to make a career shift into these areas or chat Supply Chain topics at the dinner table, however, you will gain an understanding and appreciation for how these activities make everyday products and services at our disposal – and why this is increasingly important for companies to pay attention to. About the Series The Self-Learning Management series is designed to help students, new managers, career switchers and entrepreneurs learn essential management lessons. This series is designed to address every aspect of business from HR to Finance to Marketing to Operations, be it any industry. Each book includes basic fundamentals, important concepts, standard and well-known principles as well as practical ways of application of the subject matter. The distinctiveness of the series lies in that all the relevant information is bundled in a compact form that is very easy to interpret. |
| operations and supply chain management: Health Care Operations and Supply Chain Management John F. Kros, Evelyn C. Brown, 2012-12-12 Health Care Operations and Supply Chain Management This innovative text offers a thorough foundation in operations management, supply chain management,?and the strategic implementation of programs, techniques, and tools for reducing costs and improving quality in health care organizations. The authors incorporate the features and functions of Microsoft Excel where appropriate in their coverage of supply chain strategy, process design and analysis of health care operations, managing health care operations quality, and planning and controlling health care operations. Health Care Operations and Supply Chain Management offers real-world examples to illustrate the most current concepts and techniques such as value stream mapping and Six Sigma. In addition, the authors clearly demonstrate how operations and process improvement relate to contemporary health care trends such as evidence-based medicine and pay-for-performance. Health Care Operations and Supply Chain Management contains: Leading edge concepts and techniques Real-life data and actual examples from health care settings to underscore the main concepts in the text Instruction in the use of Microsoft Excel for health care operations and supply side management The book's numerous screen shots and detailed instructions guide the student through the use of Microsoft Excel's many functions and features. |
| operations and supply chain management: Operations and Supply Chain Management F. Robert Jacobs, Jaydeep Balakrishnan, Richard B. Chase, 2009-10-14 The Jacobs cover illustration might be considered symbolic or representative of the core as well as the supply flow. Just as lava flows from the core of the earth, operations and supply management is the core of business. Materials must flow through supply processes to create cash output and profits. InOperations & Supply Chain Management: The Core, Canadian Edition, Jacobs takes students to the centre of business and focuses on the core concepts and tools needed to ensure that these processes run smoothly. The Canadian Edition ofThe Coreplaces an increased emphasis on supply chain management as well as attention to emerging trends and hot topics in Operations Management. The use of applications through Canadian examples and real market situations helps students relate to OM concepts, while innovative technology, including Connect OM, supports student success in this course. |
| operations and supply chain management: Global Supply Chain and Operations Management Dmitry Ivanov, Alexander Tsipoulanidis, Jörn Schönberger, 2016-07-20 This textbook presents global supply chain and operations management from a comprehensive perspective, combining value creation networks and interacting processes. It focuses on the operational roles in the networks and presents the quantitative and organizational methods needed to plan and control the material, information and financial flows in the supply chain. Each chapter of the book starts with an introductory case study. Numerous examples from various industries and services help to illustrate the key concepts. The book explains how to design operations and supply networks and how to incorporate suppliers and customers. As matching supply and demand is a core aspect of tactical planning, the book focuses on it before turning to the allocation of resources for fulfilling customer demands. Providing readers with a working knowledge of global supply chain and operations management, this textbook can be used in core, special and advanced classes. Therefore, the book targets a broad range of students and professionals involved with supply chain and operations management. Special focus is directed at bridging theory and practice. |
| operations and supply chain management: Operations & Supply Chain Management William J. Stevenson, 2024 |
| operations and supply chain management: Operations and Supply Management F. Robert Jacobs, Richard B. Chase, 2009-11 Jacobs and Chase focus on the core concepts of operations and supply management. This condensed text was constructed with sections on the four essential core areas-strategy, process management, supply chain management, and inventory and control (supply and demand planning). |
| operations and supply chain management: Operations Management for Business Excellence David Gardiner, Hendrik Reefke, 2019-10-28 All businesses strive for excellence in today’s technology-based environment in which customers want solutions at the touch of a button. This highly regarded textbook provides in-depth coverage of the principles of operations and supply chain management and explains how to design, implement, and maintain processes for sustainable competitive advantage. This text offers a unique combination of theory and practice with a strategic, results-driven approach. Now in its fourth edition, Operations Management for Business Excellence has been updated to reflect major advances and future trends in supply chain management. A new chapter on advanced supply chain concepts covers novel logistics technology, information systems, customer proximity, sustainability, and the use of multiple sales channels. As a platform for discussion, the exploration of future trends includes self-driving vehicles, automation and robotics, and omnichannel retailing. Features include: A host of international case studies and examples to demonstrate how theory translates to practice, including Airbus, Hewlett Packard, Puma, and Toyota. A consistent structure to aid learning and retention: Each chapter begins with a detailed set of learning objectives and finishes with a chapter summary, a set of discussion questions and a list of key terms. Fully comprehensive with an emphasis on the practical, this textbook should be core reading for advanced undergraduate and postgraduate students of operations management and supply chain management. It would also appeal to executives who desire an understanding of how to achieve and maintain ‘excellence’ in business. Online resources include lecture slides, a glossary, test questions, downloadable figures, and a bonus chapter on project management. |
| operations and supply chain management: Practical Finance for Operations and Supply Chain Management Alejandro Serrano, Spyros D. Lekkakos, 2020-03-10 An introduction to financial tools and concepts from an operations perspective, addressing finance/operations trade-offs and explaining financial accounting, working capital, investment analysis, and more. Students and practitioners in engineering and related areas often lack the basic understanding of financial tools and concepts necessary for a career in operations or supply chain management. This book offers an introduction to finance fundamentals from an operations perspective, enabling operations and supply chain professionals to develop the skills necessary for interacting with finance people at a practical level and for making sound decisions when confronted by tradeoffs between operations and finance. Readers will learn about the essentials of financial statements, valuation tools, and managerial accounting. The book first discusses financial accounting, explaining how to create and interpret balance sheets, income statements, and cash flow statements, and introduces the idea of operating working capital—a key concept developed in subsequent chapters. The book then covers financial forecasting, addressing such topics as sustainable growth and the liquidity/profitability tradeoff; concepts in managerial accounting, including variable versus fixed costs, direct versus indirect costs, and contribution margin; tools for investment analysis, including net present value and internal rate of return; creation of value through operating working capital, inventory management, payables, receivables, and cash; and such strategic and tactical tradeoffs as offshoring versus local and centralizing versus decentralizing. The book can be used in undergraduate and graduate courses and as a reference for professionals. No previous knowledge of finance or accounting is required. |
| operations and supply chain management: Operations and Supply Chain Management Jacobs, 2017-02-09 |
| operations and supply chain management: Operations Management Lee J. Krajewski, Manoj K. Malhotra, Larry P. Ritzman, 2018-01-04 For undergraduate and graduate operations management courses. Practical, easy to read text with a managerial approach to operations management Operations Management: Processes and Supply Chains provides students with a comprehensive framework for addressing operational process and supply chain issues and uses a systemized approach while focusing on issues of current interest. The 12th Edition provides ample opportunities for students to experience the role of a manager with challenging problems, cases, a library of videos customized to the individual chapters, simulations, experiential exercises, and tightly integrated online resources. Also available with MyLab Operations Management By combining trusted authors' content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves results for each student. Note: You are purchasing a standalone product; MyLab Operations Management does not come packaged with this content. Students, if interested in purchasing this title with MyLab, ask your instructor to confirm the correct package ISBN and Course ID. Instructors, contact your Pearson representative for more information. If you would like to purchase both the physical text and MyLab Operations Management search for: 0134890353 / 9780134890357 Operations Management: Processes and Supply Chains Plus MyLab Operations Management with Pearson eText -- Access Card Package, 12/e Package consists of: 0134741064 / 9780134741062 Operations Management: Processes and Supply Chains 0134742362 / 9780134742366 MyLab Operations Management with Pearson eText -- Access Card -- for Operations Management: Processes and Supply Chains |
| operations and supply chain management: Sustainable Operations and Supply Chain Management Valeria Belvedere, Alberto Grando, 2017-03-20 SUSTAINABLE OPERATIONS AND SUPPLY CHAIN MANAGEMENT SUSTAINABLE OPERATIONS AND SUPPLY CHAIN MANAGEMENT Sustainable Operations and Supply Chain Management addresses the most relevant topics of operations and supply chain management from the perspective of sustainability. The main focus is to provide a step-by-step guide for managerial decisions made along the product life cycle, following a path made up of the following steps: product design, sourcing, manufacturing, packaging and physical distribution, reverse logistics and recovery. Guidance is provided on understanding traditional operations and supply chain management approaches, tools and techniques such as production planning, stock management, quality management and performance measurement, which can be adapted to achieve economic, environmental and social sustainability. Key features: Repositions the main operations and supply chain management decisions developed in the perspective of the Life Cycle Analysis (Cradle-to-Cradle approach) and the Triple Bottom Line approach (economic, environmental and social sustainability) Covers sustainability and future trends, sustainable operations as a competitive factor as well as performance measurement and control Explores five main areas of operations and supply chain management; design for environment, procurement, manufacturing, packaging and distribution and reverse supply chain Provides a case study within each chapter to further the reader’s understanding along with numerous examples and real-world problems The book will be valuable for students at undergraduate and graduate levels in management and engineering schools, as well as for practitioners working in operations and supply chain management functions. |
| operations and supply chain management: Health Care Operations and Supply Chain Management : Operations, Planning, and Control , |
| operations and supply chain management: The Essentials of Supply Chain Management Hokey Min, 2015-05-23 This is today's indispensable introduction to supply chain management for today's students and tomorrow's managers – not yesterday's! Prof. Hokey Min focuses on modern business strategies and applications – transcending obsolete logistics- and purchasing-driven approaches still found in many competitive books. Focusing on outcomes throughout, The Essentials of Supply Chain Management shows how to achieve continuous organizational success by applying modern supply chain concepts. Reflecting his extensive recent experience working with leading executives and managers, Min teaches highly-effective methods for supply chain thinking and problem-solving. You'll master an integrated Total System Approach that places functions like inventory control and transportation squarely in context, helping you smoothly integrate internal and external functions, and establish effective inter-firm cooperation and strategic alliances across complex supply chains. Coverage includes: Understanding modern sourcing, logistics, operations, sales, and marketing – and how they fit together Using modern supply chain methods to improve customer satisfaction and quality Working with cutting-edge supply chain technology and metrics Moving towards greater sustainability and more effective risk management Working with core analytical tools to evaluate supply chain practices and measure performance Legal, ethical, cultural, and environmental/sustainability aspects of modern supply chain operations How to build a career in global supply chain management The Essentials of Supply Chain Management will be an indispensable resource for all graduate and undergraduate students in supply chain management, and for every practitioner pursuing professional certification or executive education in the field. |
| operations and supply chain management: Operations and Supply Management 4.0 Marc Helmold, Brian Terry, 2021-04-12 Fierce competition, globalisation and the permanent liberalisation of markets have changed the face of supply chains and operations drastically. Companies, which want to survive in a hostile environment, must establish the optimum combination of supply and operations. This book provides a holistic and practical approach to operations management 4.0 and supply management 4.0. It combines operations and supply best practices across the value chain. It explains comprehensively, how these new paradigms enable companies to concentrate on value-adding activities and processes to achieve a long-term sustainable and competitive advantage. The book contains a variety of best practices, industry examples and case studies. Focusing on best-in-class examples, the book offers the ideal guide for any enterprise in operations and supply in order to achieve a competitive advantage across all business functions focusing on value-adding activities. |
| operations and supply chain management: Supply Chain and Logistics Management Made Easy Paul A. Myerson, 2015-04-06 THE PRACTICAL, EASY INTRODUCTION TO MODERN SUPPLY CHAIN/LOGISTICS MANAGEMENT FOR EVERY PROFESSIONAL AND STUDENT! COVERS CORE CONCEPTS, PLANNING, OPERATIONS, INTEGRATION, COLLABORATION, NETWORK DESIGN, AND MORE SHOWS HOW TO MEASURE, CONTROL, AND IMPROVE ANY SUPPLY CHAIN INCLUDES PRACTICAL ADVICE FOR JUMPSTARTING YOUR OWN SUPPLY CHAIN CAREER This easy guide introduces the modern field of supply chain and logistics management, explains why it is central to business success, shows how its pieces fit together, and presents best practices you can use wherever you work. Myerson explains key concepts, tools, and applications in clear, simple language, with intuitive examples that make sense to any student or professional. He covers the entire field: from planning through operations, integration and collaboration through measurement, control, and improvement. You’ll find practical insights on hot-button issues ranging from sustainability to the lean-agile supply chain. Myerson concludes by helping you anticipate key emerging trends—so you can advance more quickly in your own career. Trillions of dollars are spent every year on supply chains and logistics. Supply chain management is one of the fastest growing areas of business, and salaries are rising alongside demand. Now, there’s an easy, practical introduction to the entire field: a source of reliable knowledge and best practices for students and professionals alike. Paul A. Myerson teaches you all you’ll need to start or move forward in your own supply chain career. Writing in plain English, he covers all the planning and management tasks needed to transform resources into finished products and services, and deliver them efficiently to customers. Using practical examples, Myerson reviews the integration, collaboration, and technology issues that are essential to success in today’s complex supply chains. You’ll learn how to measure your supply chain’s performance, make it more agile and sustainable, and focus it on what matters most: adding customer value. MASTER NUTS-AND-BOLTS OPERATIONAL BEST PRACTICES Improve procurement, transportation, warehousing, ordering, reverse logistics, and more BUILD A BETTER GLOBAL SUPPLY CHAIN Manage new risks as you improve sustainability STRENGTHEN KEY LINKAGES WITH YOUR PARTNERS AND CUSTOMERS Get supply chains right by getting collaboration right PREVIEW THE FUTURE OF SUPPLY CHAINS—AND YOUR SUPPLY CHAIN CAREER Discover “where the puck is headed”—so you can get there first |
| operations and supply chain management: Operations and Supply Chain Management Rohit Verma, Kenneth Karel Boyer, Kenneth Duncan Boyer, 2010 Boyer's breakthrough text meets today's student and instructor's needs and redefines the marketplace. He understands the importance of striking a balance by creating a book that does an even better job at covering the core concepts while also providing customers with a new product that fully addresses and approaches this course area from today's teaching and learning perspectives and actual business practices. The three unifying themes throughout the book are Strategy, Global Supply Chain, and Service Operations. Strategy will serve as an overarching framework and will be used in each chapter to present students with an alternative approach to specific challenges. Boyes uses examples from non-US companies and/or organizations in each chapter to incorporate Service Operations in the book. He shows that even some of the largest manufacturing companies today have extensive service activities such as customer support and product development. The Global Supply Chain theme will allow students to see how products move through different companies and countries with Boyes' use of real world examples throughout his text. Students will benefit from the robust supplements package and Boyes' motivation to use technology as a primary ingredient in his text. |
| operations and supply chain management: Operations and Supply Chain Management ROBERTA (ROBIN). TAYLOR RUSSELL (BERNARD W.), Bernard W. Taylor, Roberta S. Russell, 2019-02 Russell and Taylor's Operations and Supply Chain Management, 9th Edition is designed to teach students how to analyze processes, ensure quality, create value, and manage the flow of information and products, while creating value along the supply chain in a global environment. Russell and Taylor explain and clearly demonstrate the skills needed to be a successful operations manager. Most importantly, Operations Management, 9th Edition makes the quantitative topics easy for students to understand and the mathematical applications less intimidating. Appropriate for students preparing for careers across functional areas of the business environment, this text provides foundational understanding of both qualitative and quantitative operations management processes. |
| operations and supply chain management: Managing the Global Supply Chain (Collection) Chad W. Autry, Thomas J. Goldsby, John E. Bell, Arthur V. Hill, 2013-03-02 A brand new collection of insights and actionable techniques for world-class supply chain management… 2 authoritative books, now in a convenient e-format, at a great price! 2 authoritative eBooks deliver comprehensive resources for managing state-of-the-art supply chains in challenging global environments Master the latest techniques for overcoming your most difficult operations and supply chain management challenges! This unique 2 eBook package will help you address issues ranging from Lean/Six Sigma to transportation and warehousing, and anticipate emerging global issues – so you can transform them from risks into competitive advantages. The Encyclopedia of Operations Management is the perfect single-volume field manual for every supply chain or operations management practitioner and student. Nearly 1,500 well-organized, up-to-date definitions cover: accounting, customer service, distribution, e-business, economics, finance, forecasting, HR, industrial engineering, industrial relations, inventory management, healthcare management, Lean, logistics, maintenance engineering, management IS, marketing/sales, product development, operations research, organizational behavior/management, time management, production planning/control, purchasing, reliability, quality, service management, simulation, statistics, strategic management, systems engineering, supply chain management, theory of constraints, transportation, warehousing, and more. Next, in Global Macrotrends and Their Impact on Supply Chain Management, Chad W. Autry, Thomas J. Goldsby, John E. Bell prepare you to manage supply and demand in a world marked by demographic and economic shifts that will turn markets upside down. They offer a complete decision framework and practical tools, insights, and guidance for systematically mitigating new risks and building long-term competitive advantage. This book focuses squarely on emerging societal, technological, geopolitical, and environmental macro trends, helping you assess the impacts of population growth, migration, urbanization; socioeconomic change, global connectivity, environmental issues, geopolitics, growing scarcity, transportation congestion, aging infrastructure, and emerging supply-demand imbalances. It also provides comprehensive mitigation strategies based on logistics, resource recovery, resource protection, and demand/supply shaping. This collection will be an indispensable resource for all supply chain, logistics, sourcing, and operations management executives, managers, and professionals; and for all operations/supply chain research professionals, instructors, and graduate students. From world-renowned supply chain management experts Arthur V. Hill, Chad W. Autry, Thomas J. Goldsby, and John E. Bell |
| operations and supply chain management: Distribution Planning and Control David Frederick Ross, 2015-05-14 This third edition provides operations management students, academics and professionals with a fully up-to-date, practical and comprehensive sourcebook in the science of distribution and Supply Chain Management (SCM). Its objective is not only to discover the roots and detail the techniques of supply and delivery channel networks, but also to explore the impact of the merger of SCM concepts and information technologies on all aspects of internal business and supply channel management. This textbook provides a thorough and sometimes analytical view of the topic, while remaining approachable from the standpoint of the reader. Although the text is broad enough to encompass all the management activities found in today's logistics and distribution channel organizations, it is detailed enough to provide the reader with a thorough understanding of essential strategic and tactical planning and control processes, as well as problem-solving techniques that can be applied to everyday operations. Distribution Planning and Control: Managing in the Era of Supply Chain Management, 3rd Ed. is comprised of fifteen chapters, divided into five units. Unit 1 of the text, The SCM and Distribution Management Environment, sets the background necessary to understand today’s supply chain environment. Unit 2, SCM Strategies, Channel Structures and Demand Management, reviews the activities involved in performing strategic planning, designing channel networks, forecasting and managing channel demand. Unit 3, Inventory Management in the Supply Chain Environment, provides an in-depth review of managing supply chain inventories, statistical inventory management, and inventory management in a multiechelon channel environment. Unit 4, Supply Chain Execution, traces the translation of the strategic supply chain plans into detailed customer and supplier management, warehousing and transportation operations activities. Finally Unit 5, International Distribution and Supply Chain Technologies, concludes the text by exploring the role of two integral elements of SCM: international distribution management and the deployment of information technologies in the supply chain environment. Each chapter includes summary questions and problems to challenge readers to their knowledge of concepts and topics covered. Additionally supplementary materials for instructors are also available as tools for learning reinforcement. |
| operations and supply chain management: Emerging Frontiers in Operations and Supply Chain Management B. Vipin, C. Rajendran, Ganesh Janakiraman, Deepu Philip, 2021-09-15 This edited book addresses the challenges in managing the operations and supply chain of organizations in the era of internet of things and Industry 4.0. It presents cutting edge research on real world operations related problems, in-depth analyses, and relevant managerial implications. Wide variety of solution approaches such as quantitative, quantitative, and simulations are presented in the context of managing the operations and supply chains. Consisting of selected papers from the XXIII Annual International Conference of Society of Operations Management, this volume is part of a two volume series with the other book consisting of chapters on quantitative decision making. This edited book covers various quantitative models on operations and supply chain management such as inventory optimization, machine learning-operations research integrated model for healthcare systems, game-theoretic analysis of review strategies in truthful information sharing, design of contracts in supply chains, supply chain optimization, inventory routing, and shop floor scheduling. In addition to the quantitative models, several innovative heuristics are proposed for different problems. This book explores qualitative models on improving the performance of small and medium enterprises and petroleum industries and a simulation model for staff allocation in the information technology industry. Finally, this book provides review articles on vaccine supply chains and behavioral operations management. The book throws light on the emerging trends in the use of analytics, optimization, and simulation tools and empirical analysis to improve the performance of operations and supply chains of organizations. It will serve as an essential resource for practitioners, students, faculty members and scholars in operations management and related areas to gain knowledge and pursue high quality research on developments in areas such as managing the resource management and the solution methodology---innovative tools employed in addressing the real world problems and the different optimization techniques. |
| operations and supply chain management: Interactive Models for Operations and Supply Chain Management Byron J. Finch, 2007 |
| operations and supply chain management: Supply Chain Management For Dummies Daniel Stanton, 2017-11-29 Everyone can impact the supply chain Supply Chain Management For Dummies helps you connect the dots between things like purchasing, logistics, and operations to see how the big picture is affected by seemingly isolated inefficiencies. Your business is a system, made of many moving parts that must synchronize to most efficiently meet the needs of your customers—and your shareholders. Interruptions in one area ripple throughout the entire operation, disrupting the careful coordination that makes businesses successful; that's where supply chain management (SCM) comes in. SCM means different things to different people, and many different models exist to meet the needs of different industries. This book focuses on the broadly-applicable Supply Chain Operations Reference (SCOR) Model: Plan, Source, Make, Deliver, Return, and Enable, to describe the basic techniques and key concepts that keep businesses running smoothly. Whether you're in sales, HR, or product development, the decisions you make every day can impact the supply chain. This book shows you how to factor broader impact into your decision making process based on your place in the system. Improve processes by determining your metrics Choose the right software and implement appropriate automation Evaluate and mitigate risks at all steps in the supply chain Help your business function as a system to more effectively meet customer needs We tend to think of the supply chain as suppliers, logistics, and warehousing—but it's so much more than that. Every single person in your organization, from the mailroom to the C-suite, can work to enhance or hinder the flow. Supply Chain Management For Dummies shows you what you need to know to make sure your impact leads to positive outcomes. |
| operations and supply chain management: Strategic Supply Chain Management 2E (PB) Shoshanah Cohen, Joseph Roussel, 2013-06-21 Praise For Strategic Supply Chain Management: This book shows convincingly that a robust supply chain strategy is critical for business success in today's uncertain economic environment. Cohen and Roussel explain not only what makes for a good supply chain strategy but also how to put that strategy into practice. -- Jim Miller, VP, Worldwide Operations, Google Strategic Supply Chain Management loudly and clearly makes the case that successful companies' supply chain strategies are closely aligned with their competitive differentiation and operating models. The book uses in-depth examples that bring these concepts to life and demonstrate that one size doesn't fit all. Anyone who thinks operations is just another corporate function needs to read this book. -- Manish Bhatia, SVP, Worldwide Operations, SanDisk The advent of global marketplaces, heightened competition, accelerated pace of product innovation, and fast-changing customer preferences have increased the impact of the supply chain on company profitability and long-term success. But cultural challenges to successful supply chain design remain. Cohen and Roussel's book provides a platform for addressing these challenges and is recommended reading for chief executives, strategy professionals, and supply chain practitioners. -- Martin Roper, Chief Executive Officer and President, Boston Beer The authors present a straightforward path for developing and deploying a global supply chain strategy that addresses the priorities of today's executive management teams. --Hau Lee, Thoma Professor of Operations, Information and Technology, Stanford Graduate School of Business The classic guide to supply chain strategy--re-created to help business leaders gain an advantage in today's volatile, globalized arena The global landscape has changed dramatically since the first edition of Strategic Supply Chain Management established itself as the authority on creating value and achieving competitive advantage from the supply chain. Shorter economic cycles, more-frequent natural disasters, higher costs in low-cost countries, more-restricted access to working capital, and greater focus on sustainability have made effective supply chain management much more challenging--and much more critical to the bottom line. This second edition is your answer to gaining a strategic advantage in the face of these challenges. Drawing on dozens of new company examples as well as cutting-edge benchmarking research, it shows you how to make your supply chains more agile, flexible, and resilient. With 80 easy-to-read tables and diagrams, this fully revised book explains how to: Develop a supply chain strategy that will help you realize your business goals Design a process architecture that maps out the activities of the end-to-end supply chain Create the most effective supply chain organization Build the most beneficial relationships with your supply chain partners Use metrics to assess and drive business success Implement transformational change See how today's best supply chain strategies work in all-new profiles of BASF, Essilor, Haier, Kaiser Permanente, Lenovo, and Schlumberger. Find out what these industry leaders are doing to get the greatest value out of their supply chains. When value depends on how well you deliver, you need Strategic Supply Chain Management, Second Edition. |
| operations and supply chain management: Logistics Operations, Supply Chain Management and Sustainability Paulina Golinska, 2014-06-10 The aim of this book is to present qualitative and qualitative aspects of logistics operations and supply chain management which help to implement the sustainable policy principles in the companies and public sector’s institutions. Authors in individual chapters address the issues related to reverse network configuration, forward and reverse supply chain integration, CO2 reduction in transportation, improvement of the production operations and management of the recovery activities. Some best practices from different countries and industries are presented. This book will be valuable to both academics and practitioners wishing to deepen their knowledge in the field of logistics operations and management with regard to sustainability issues. |
| operations and supply chain management: Sustainable Operations and Supply Chain Management Valeria Belvedere, Alberto Grando, 2017-01-31 SUSTAINABLE OPERATIONS AND SUPPLY CHAIN MANAGEMENT SUSTAINABLE OPERATIONS AND SUPPLY CHAIN MANAGEMENT Sustainable Operations and Supply Chain Management addresses the most relevant topics of operations and supply chain management from the perspective of sustainability. The main focus is to provide a step-by-step guide for managerial decisions made along the product life cycle, following a path made up of the following steps: product design, sourcing, manufacturing, packaging and physical distribution, reverse logistics and recovery. Guidance is provided on understanding traditional operations and supply chain management approaches, tools and techniques such as production planning, stock management, quality management and performance measurement, which can be adapted to achieve economic, environmental and social sustainability. Key features: Repositions the main operations and supply chain management decisions developed in the perspective of the Life Cycle Analysis (Cradle-to-Cradle approach) and the Triple Bottom Line approach (economic, environmental and social sustainability) Covers sustainability and future trends, sustainable operations as a competitive factor as well as performance measurement and control Explores five main areas of operations and supply chain management; design for environment, procurement, manufacturing, packaging and distribution and reverse supply chain Provides a case study within each chapter to further the reader’s understanding along with numerous examples and real-world problems The book will be valuable for students at undergraduate and graduate levels in management and engineering schools, as well as for practitioners working in operations and supply chain management functions. |
| operations and supply chain management: Toward Sustainable Operations of Supply Chain and Logistics Systems Voratas Kachitvichyanukul, Kanchana Sethanan, Paulina Golinska- Dawson, 2015-07-06 This book addresses critical issues in today’s logistics operations and supply chain management, with a special focus on sustainability. In dedicated chapters the authors address aspects concerning multimode logistics operations, reverse network configuration, forward and reverse supply chain integration, improvement of the production operations and management of the recovery activities, as well as carbon footprint reduction in transportation. Selected best practices from different countries and industries are presented to aid in the implementation of sustainable policies in private enterprises and at public-sector institutions. The book offers a valuable resource for both academics and practitioners who wish to deepen their expertise in the field of logistics operations and management with regard to sustainability issues. The book examines both qualitative and qualitative aspects of sustainable supply chain and logistics operations. |
| operations and supply chain management: Operations Management Roberta S. Russell, Bernard W. Taylor, 2009 Featuring an ideal balance of managerial issues and quantitative techniques, this introduction to operations management keeps pace with current innovations and issues in the field. It presents the concepts clearly and logically, showing readers how OM relates to real business. The new edition also integrates the experiences of a real company throughout each chapter to clearly illustrate the concepts. Readers will find brief discussions on how the company manages areas such as inventory and forecasting to provide a real-world perspective. |
| operations and supply chain management: Operations and Supply Management F. Robert Jacobs, Richard B. Chase, Nicholas J. Aquilano, 2009 Operations and Supply Management, as the title indicates, provides increased emphasis on supply chain management in the 12e. The 12e continues its market leading up-to-date coverage of service operations as well. The text includes solved examples and problems, enough cases for MBA courses to use without supplementing, and the industry leading technology support suite. |
| operations and supply chain management: Production, Operations and Supply Chain Management Alberto Grando, Valeria Belvedere, Raffaele Secchi, Giuseppe Stabilini, 2021 |
| operations and supply chain management: Supply Chain Games: Operations Management and Risk Valuation Konstantin Kogan, Charles S. Tapiero, 2007-09-05 In today’s global economy, operations strategy in supply chains must assume an ever-expanding and strategic role of risks. These operational and strategic facets entail a brand new set of operational problems and risks that have not always been understood or managed very well. This book provides the means to understand, to model and to analyze these outstanding issues and problems that are the essential elements in managing supply chains today. |
| operations and supply chain management: Supply Chain Management Sunil Chopra, Peter Meindl, 2001 This text brings together the strategic role of the supply chain, key managerial concepts in supply chain management, and the tools and techniques for supply chain design and planning. It includes extensive use of Excel to illustrate all methodologies. |
| operations and supply chain management: Operations Management Ray R. Venkataraman, Jeffrey K. Pinto, 2018-11-29 Operations Management: Managing Global Supply Chains takes a holistic, integrated approach to managing operations and supply chains by exploring the strategic, tactical, and operational decisions and challenges facing organizations worldwide. Authors Ray R. Venkataraman and Jeffrey K. Pinto address sustainability in each chapter, showing that sustainable operations and supply chain practices are not only attainable, but are critical and often profitable practices for organizations to undertake. With a focus on critical thinking and problem solving, Operations Management provides students with a comprehensive introduction to the field and equips them with the tools necessary to thrive in today’s evolving global business environment. The new Second Edition includes more recent real-world examples of operations and supply chain issues, as well as new and updated cases. The inclusion of the new SAGE amp management system significantly improves the learning experience for the students and delivers learning outcomes for instructors. |
| operations and supply chain management: Supply Chain Management Bowon Kim, 2018-02-22 Offers a new learning perspective; focuses on the organisational level and emphasises the systemic approach to supply chain management. |
| operations and supply chain management: Operations management in a Global Supply Chain Mohamed Radwan, 2018-05-09 Research Paper (postgraduate) from the year 2016 in the subject Business economics - Supply, Production, Logistics, grade: B, , language: English, abstract: Supply chain was defined as it is the structures, activities and operations which are connected via product and information flow from source to customers. Good relationship between the company and its supply chain one of the factors of the organization sustainable business success. Supply chain management defined by Zacharia and et al., as it is the set of systems used to efficiently combine suppliers, manufacturers, warehouses and stores so that the goods are produced at the right quantity at the right time to minimize costs and satisfying service level requirements. Supply chain management has improved from the budding field of study to encompass construction. Supply chain management is a very important tool for the cost reduction of operation by avoiding useless activities. Any successful supply chain has to make strategic choices according to its competitive priorities, as example if it’s targeted customers cares about cost it should be its first choice, but if the innovativeness is more important so it should be its first priority, so prioritization is very important. Good designing of supply chain strongly affect its performance that embraces the decisions related to the amount of capacity, number and location of production facilities, the mission of each market region and supplier selection for sub-assemblies. |
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